NAICS Code Lookup

Telemarketing Bureaus and Other Contact Centers

General

NAICS Code
561422
Industry
Admin and Support and Waste and Remediation Services

Phraseology

Telemarketing Bureaus and Other Contact Centers

Description

This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting clients' products or services, (2) taking orders for clients, (3) soliciting contributions for a client; and (4) providing information or assistance regarding a client's products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.

Alternate NAICS Descriptions

  • Customer service call centers
  • Floral wire services (i.e., telemarketing services)
  • Order-taking for clients over the internet
  • Telemarketing bureaus
  • Telemarketing services on a contract or fee basis
  • Telephone call centers
  • Telephone solicitation services on a contract or fee basis
  • Wire services (i.e., telemarketing services), floral

Related NAICS Codes

  • Answering telephone calls and relaying messages to clients--are classified in U.S. Industry 561421, Telephone Answering Services;
  • Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services--are classified in U.S. Industry 561499, All Other Business Support Services; and
  • Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services--are classified in Industry 541910, Marketing Research and Public Opinion Polling.

Cross Reference

Find industry codes related to the NAICS Code 561422. This includes General Liability, NAICS, and state and NCCI Class Codes.

General Liability (GL)

47367 Sales or Service Organizations

SIC

7338 Secretarial and Court Reporting

NCCI Class Code

8810 Clerical Office Employees NOC.

CA Class Code

8810 Clerical Office Employees

DE Class Code

0953 Office

MI Class Code

8810 CLERICAL OFFICE EMP; DRAFTING EMP; BANK TELLERS; LIBRARY OR MUSEUM EMP

NJ Class Code

8810 CLERICAL OFFICE EMPLOYEES NOC

NY Class Code

8810 CLERICAL OFFICE EMPLOYEES NOC

PA Class Code

0953 Office

TX Class Code

8810 Clerical Office Employees NOC

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